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Criminal Investigations
victims advocateVictims Advocate Services

Victims and survivors of violent crimes come from every ethnic, social, religious, and economic sector of our population. Due to the nature of the victimization process, victims of violent crimes are reluctant to seek assistance, particularity those in domestic violence situations. The cloak of silence is the criminal’s “best friend” as violent crimes are often unreported and potential witnesses unwilling to step forward. There is a pressing need to put an end to this veil of silence and dramatically modify the attitude towards violence from the victim’s perspective.

The Victim Advocate Services Program provides support to victims of domestic violence, all violent crimes and survivors of homicides. Specialized assistance is available to victims and survivors immediately at the crime scene, throughout the investigative process and during the criminal justice process.

Services provided includes:
  • Assistance with filing Victim Compensation forms for burial expenses, medical bills, disability due to the incident, grief counseling, loss of wages, loss of support to dependent survivors, property loss for adults over 60 years or who are disabled.
  • Crisis intervention and Emotional support to all victims, survivors and their families.
  • Relocation referrals to the Coordinated Victim Assistance Center (CVAC) and the Lodge for victims of domestic violence.
  • Referrals to domestic violence shelters, grief counseling, support groups for parents of murdered children, and other agencies that provide mental health and other empowerment counseling.
  • Assist victims in understanding the criminal justice process and their rights.
  • Assist victims with information on obtaining an injunction for protection against domestic violence or intimate partner violence.
  • Provide follow-up to all victims regarding their case investigation.
  • Provide on-scene crisis intervention and support, when requested.
  • Provide U-visa assistance to cooperating victims who are not citizens.
  • Provide assistance for Victim / Witness Relocation, after approval from the Criminal Investigative Commanders.
  • Provide training on services offered, as well as attend community meetings.
  • Provide community empowerment and training on topics such as human trafficking, domestic violence, safety awareness, teen dating violence and more.

The Victim Advocate Services Program has become an integral element of the comprehensive services provided to the residents and visitors of the City of Miami. The program complements the efforts of the Miami Police Department in reducing crime and enhancing the quality of life in the community by providing immediate assistance to all victims of violent crimes, including domestic violence and survivors of homicide.


Florida Domestic Violence Hotline800-500-1119
Florida Child Abuse Hotline800-962-2873
National Domestic Violence Hotline800-799-7233
National Teen Dating Abuse Hotline866-331-9474
National Organization for Victim Assistance800-879-6682
National Victim Center800-627-6872
National Human Trafficking Hotline888-373-7888
National Suicide Prevention Lifeline800-273-8255
Office for Victims of Crime Resource Center800-627-6872

Coordinated Victim Assistance Center (CVAC)305-285-5900
Roxy Bolton Rape Treatment Center (RTC)305-585-7273

Women's Shelter The Lodge Shelter The Lodge Shelter305-693-1170
The Lotus House for Women305-438-0556
Safespace Shelter for Domestic Violence305-758-2546
Miami Rescue Mission305-571-2250
Salvation Army305-637-6720

Men's Shelter Safespace Shelter for Domestic Violence305-758-2546
Miami Rescue Mission305-571-2250
Camillus House305-374-1065 ext. 414 or 428

Parents of Murdered Children305-967-4411
Miami-Dade State Attorney’s Office305-547-0100
Injunction for Protection Against Domestic Violence305-349-5813
Florida Bureau of Victim Compensation800-226-6667

The State of Florida Statutes provide guidelines for the fair treatment of victims in the criminal justice and juvenile justice systems. It authorizes a direct-support organization to assist victims of adult and juvenile crime.

The Victim Advocate Services Unit is here to support you. Call us at 305-603-6290.

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