To Whom It May Concern,
I am writing to express my sincere appreciation and commendation for Public Safety Assistant Ms. S. Allen, Badge Number 42618, in relation to Agency Case Number (edited), regarding a motor vehicle accident I was involved in on June 18, 2025, near NW 20th Street and NW 7th Avenue.
Ms. Allen’s actions that evening demonstrated professionalism, integrity, and an outstanding commitment to public service. Faced with conflicting accounts, she immediately canvassed nearby businesses and secured surveillance footage that proved instrumental in establishing the facts. Her initiative and critical thinking led to the proper citation being issued to the responsible party—evidence that might otherwise have gone undiscovered.
Rather than accept misleading statements, Ms. Allen pursued the truth with fairness,  and calm resolve. Her investigative instincts, professionalism, and dedication went far beyond the call of duty. In every way, she exemplified the qualities of a seasoned law enforcement officer.
It is clear to me that Ms. Allen is an invaluable asset to your department. Should she pursue a sworn officer position, I have no doubt she would rise through the ranks with distinction. Her performance deserves formal recognition, and I respectfully request that this letter be added to her personnel file. I can confidently say that she saved the day.
Ms. Allen made a lasting impression, and I am deeply grateful for her efforts. She has already shown the drive, discernment, and professionalism that define Miami’s finest.
With sincere thanks,

-K.A.W.

” Extremely professional, knowledgeable, and dedicated.”

-E.E.

Would like to thank officer Martinez plus a female officer whose name & badge number was not mentioned on the scene. Officer Martinez tactfulness & observation was very correct & just the situation involved a parking incident which could have gotten out of hand his awareness & readiness was on point as Officer Socarras was diffusing the situation officer Martinez plus the other identified female officer made sure nothing got escalated as a crowd of the person friends & family members were ready for whatever. Fortunately, after 10 minutes all was well & checked. All three (3) officers true veterans 😎👊🏻

-H.H.

5900 NW 3rd Ave. Would like to say thank you to officer Socarras for her professionalism & tact involving a parking situation that could have gotten out of hand with the person friends & other members waiting outside to start trouble. I stood on my side observing & anticipating. After about 10 minutes not sure what was said. Problem was resolved. Thank you 😎

-H.H.

Vermitta King was professional, fast and detailed.  We got into a side swipe accident and the person who hit us was becoming aggressive towards my husband.  She spoke to him and my husband separately and directly and was able to provide us with the “driver exchange of information” report right away.  She was respectful and professional.  Thank you Vermitta and thank you to Miami Police department!

-M.LdG.

I would like to commend Officer Gonzalez for his exceptional service on two occasions. First, he assisted during a domestic violence call, providing professional and calm support. More recently, he responded to the theft of my wallet from my car, offering prompt and thorough assistance.
His dedication and professionalism are greatly appreciated, and I wanted to ensure his efforts are recognized.

-M.B.

You guys are a class act. I really enjoyed my interaction with you and thank you for being such humble servants of the people you guys rock. Have a wonderful day. Sorry about the cold weather.
Every single one of you I interacted with at the 800 900 block of Pennsylvania Avenue in Washington DC January 20 for the inauguration awesome people you couldn’t ask for better people. I don’t know how you do your hiring process, but you guys have appeared to be some of the best officers available thank you.

-D.L.S.

We had a phenomenal experience having a conversation with Josh while waiting along the barriers for the presidential procession. He was engaging and personable and connected with every member of our group. Despite the freezing temperatures, he also maintained such professionalism and calm that radiated to those around him. His obvious care for others was evident and refreshing. Our group talked later about how it was one of our best experiences interacting with law enforcement and how much we enjoyed getting to talk with him. We were in DC for the entire weekend and interacted with many law enforcement individuals providing security from secret service, police, park rangers and military, yet none stood out in the same way as Josh. Whatever the Miami PD is doing with their team, we need more of it, and we need more Josh's in the world. Thank you for your service and all that you do.

-R.C.

I am writing to commend Officer Dreseris for the exemplary service he provided to me during a recent minor incident. 
On December 31, 2024, I lost my wallet in Miami-Dade County, and unfortunately, one of my credit cards was used fraudulently at a Target store within the City of Miami. Upon reporting this incident, I had the good fortune of encountering Officer Dreseris. 
Despite the relatively minor nature of my problem, Officer Dreseris treated me with the utmost respect and professionalism. His assistance was not only prompt and efficient. His approachability, empathy, and dedication were evident, making me feel that my issue was as important as any other case he might handle.
Officers like Dreseris uphold your department's high standards, reflecting positively on the Miami Police Department's commitment to serving and protecting the community. I believe his actions deserve recognition, and I wanted to ensure that you were aware of the positive impact he has made.
Thank you for your leadership and for employing such commendable individuals like Officer Dreseris. Please extend my gratitude to him.

-A.S.

I called the police to report a dog abandoned ,in a shopping cart , on the sidewalk. Officer Pena responded. He was very helpful and was able to contact Animal Services to help the dog.  My attempts to reach Animal Services were unsuccessful. He stayed with us until animal services arrived. He reassured me and other concerned neighbors who wanted help for this dog...His manner was very kind and caring..this made a big difference to all of us, and (the dog as well)..We very much appreciated his response...in my opinion this officer deserves our appreciation and recognition for what he did and the compassionate and professional manner he exhibited.
Thank you. trained by their (FTO). A big (QSL).

-N.C.B.

My name is A. M., and I am a clinical interventionist based in Miami. On December 28, 2024, I requested assistance from officers at the Mutiny Hotel in Coconut Grove, FL, to serve a Marchman Act order. My goal was to provide the respondent with the option of admitting to a receiving facility and treatment center chosen by his mother or being taken to Jackson Hospital for assessment.
Officers Josh Cobo, Singletary, and Somarriba responded to this call. Officer Cobo took the lead and demonstrated professionalism and compassion, effectively calming the situation and achieving a successful outcome for all parties involved. The officers displayed expertise and patience while ensuring the safety of everyone present. After Officer Cobo had a few discussions with the respondent through the apartment door, the respondent opened the door and cooperated with us.
Having these officers present, along with the respondent’s mother, made a significant difference. The respondent understood the seriousness of the situation, which helped us reach our goal.
I want to extend my gratitude to all the officers, especially Officer Cobo, for taking the lead. Their presence truly exemplified the essence of protecting and serving. Officer Cobo was able to preserve the respondent’s dignity and ultimately save a life. Honestly, the officers were there to protect and serve.  Officer Cobo was able to preserve the respondent’s dignity and save a life.

-A.M.

He arrested me, but the advice and testimony he gave me was life changing. I’m a former Marine, as is Ofc. Galls and ironically we served in the same unit. But never knew each other. But he spoke to me like a brother, and opened up about personal stuff that he didn’t have to open about. I consider Ofc Galls a true man, Marine, and a Brother. Because of him I have found a solution to my PTSD, which lays in the lord. I don’t know if he’ll be commended for this, but this man woke me up from the dark corner I was sitting in due to my combat experience. I would take a bullet for Ofc. Galls in a heart beat, not just as marine to marine, but out of the shared hardships we have endured in combat. He is the example of post traumatic growth, and is an inspiration to all who have dealt with the traumas of war. Semper Fidelis Officer Galls! I got your 6!

-C.G.

These two officers helped saved my life. I was sound asleep when I heard some banging on my room windows. I woke up to the face of Officer Wilcox who escorted me from danger and then lead me to her unit to recuperate. The officers stayed with me outside the whole time making sure I was safe and secure from the fire that was spreading next door.
Reintroducing myself I am a Vietnam disabled veteran at the age of 78, I must hasten to state that Officer Wilcox and her squad have been very well trained by their (FTO). A big (QSL).

-J.A.A.

Sergeant Garcia took a couple hours out of his day to talk with me about everything there is to know about being and becoming an officer. He answered all of my questions and pointed out countless insights I would’ve never thought of. This gentleman sold me on pursuing a career with the MPD, I can’t wait for a spot to open up! Outstanding officer, I hope he makes Lieutenant!

-B.J.B.

I would like to commend Detective Elias Santos.  He was assigned to my case when my brother-in-law ordered to burn my cars for the 2nd time.   After I explained to him the background to this assault, he worked diligently and worked alongside of other local and federal agencies to ensure justice was served.  I will never forget him and his efforts!

-A.L.

I want to extend my sincere appreciation to Officer Uriel Batres and Non-Emergency Line call taker Jeffrey Fleurjuste, who recently assisted me with a request for help. As a retired City of Miami police supervisor, I am very aware of what good policing entails, and both of these employees made The City proud.
In separate conversations with them, when I mentioned my intent to commend their actions, they both humbly stated that they were simply doing their jobs and that a commendation was not necessary. In my experience, this humility truly sets them apart.
When I explained the situation—that my mother had recently passed away, leaving her house empty and potentially vulnerable to criminal activity or vandalism—their first response was to express their condolences. This immediate display of empathy was deeply appreciated and, in my experience on the job, not a common occurrence.
Their actions demonstrated a remarkable level of professionalism, empathy, and knowledge, going well beyond what their duty required. From the moment I reached out, Call Taker Jeffrey Fleurjuste listened attentively, provided clear guidance, and ensured that my concerns were fully understood. As a former officer, I knew my request was low on the list of priorities, but Jeffrey encouraged me to have a unit dispatched, assuring me that my concern was legitimate and worth addressing. Since I was at a distance from the location, he even suggested that I call back within five minutes of my arrival, or upon arrival, and ask for him by name so he could personally complete my request for assistance.
Their cordiality and willingness to assist put me at ease. Officer Batres, the responding officer, was equally impressive, demonstrating not only a thorough understanding of the situation but also a genuine commitment to helping resolve the issue. He, too, assured me that while the request might be lower on the priority scale, it was a genuine concern that merited follow-up. I was particularly impressed by his proactive approach in suggesting the best course of action rather than avoiding follow-up.
Their approach was both compassionate and highly effective, reflecting the best qualities of the City of Miami Police Department. Both Officer Batres and Call Taker Fleurjuste exemplify the kind of service that makes a real difference in the community. Their dedication and above-and-beyond efforts did not go unnoticed, and I am deeply grateful for their assistance.
Thank you for having such outstanding individuals on your team. They are a positive reflection of their chain of command, from their first-line supervisors to the Chief of Police. They are true assets to the Miami Police Department.

-M.M.F.

On said date (5/28/24). Someone broke into my daughter’s home and took her life. My family and I have been devastated ever since.  But Detective Hernandez and her team handled our case with respect and professionalism. Not only did she and her colleagues solved this murder but kept us at ease with routine calls. I personally want to thank her for bringing closure to my family.  Thank you MDP for your courage and keeping us safe.

-A.A.

I am the uncle of Sugeiry Altagracia Brito
On said date (5/28/24). Someone broke into her home and took her life. My family and I have been devastated ever since. I can only imagine the many cases, long hours and sleepless night these homicide detective endure night in and night out .  But Ms. Hernandez handled our case with respect and professionalism. Not only did she and her colleagues solved this murder, but kept us at ease with routine calls. I personally want to thank her for bringing closure to my family.  Thank you MDP for your courage and keeping us safe.
  God bless from the Almonte family

-M.A.

I participated for the first time in a Little Haiti One Stop event on July 10th with an agency that partnered with the City of Miami Police Department North District. The officers were very kind, courteous, professional, well-groomed and approachable. I felt very safe in their company as we met in the station, were escorted to the community location and then went to knocking on doors to share with this community the public services that are available to them. The icing on the cake was a DUV wrapped in Haitian heritage symbols, this symbolizes that the City of Miami Police Department is there and can  be trusted and are there for the community. Bravo!

-K.M.

Commander Freire brought the sergeant and two officers from the neighborhood enhancement program to meet with the officers of the board of directors for this large condominium complex of 440 apartments to discuss recent problems in the community regarding drug and alcohol abuse. The Commander in his team listen to all our concerns and advised us on steps that we can take to protect our residents.

-P.S.

I would like to commend first officer De Mello for going beyond the call of duty and assisting through my disorder during booking. She was more than helpful treated me in the most proper and respectful manner I felt human! Also, a huge commendable act from her Sgt (Sgt Melancon) officer De Mello showed the core values of integrity, ethically speaking with me and helping me understand everything she went above and beyond the call of duty as well as her Sgt and for them I am beyond thankful we should have more policeman just like her she should be a prime example of exemplary leadership in the Miami Police Force.

-A.S.

I had a small traffic accident on 27th Ave SW Dixey Hwy, my fault as I miscalculated and hit a car that was changing lanes.
Ms. Johnson had a very proper and calm attitude, she conducted herself very professionally and clearly explained to the person that I hit the rights and obligations of each of us, she mediated in a very fair manner trying to accomplish a positive result for both of us; she managed to get us into the agreement that I offered from the get-go, once I had provided him with the name, address and person in charge of the shop to fix his car, and we were almost leaving, the other driver threatened me that he was going to come by my home, at that point and with no hesitation Ms. Johnson looked at me and firmly said that a report had to be made, I fully understood and compliment her position and her quick awareness that my safety was compromised, she let me know that she was going to give me a ticket, which is correct as I was at fault, but her determination to keep me save was her primary concern, she collected all the documents and diligently completed the report, while waiting she directed me to get inside my car, as the other person continue to be harsh towards me. even thou an unhappy event I am glad the way ended up and extremely happy with Ms. Johnson.  Once again THANKS Ms. Johnson, people like you make our City a better place.

-P.G.

Recently, my car was stolen, and I was devastated. However, Officer Guzman demonstrated remarkable dedication and efficiency by locating and recovering my vehicle within just one day. His professionalism, swift action, and thorough investigation not only restored my car but also brought me immense relief and gratitude. Officer Guzman exemplifies the highest standards of law enforcement, and I am incredibly grateful for his outstanding service. Thank you for your hard work and commitment to our community.

-D.K. & V.K.

I am writing to commend Officer Carballo for his outstanding service and dedication. During a recent incident, while we were waiting for the detectives to arrive, Officer Carballo went above and beyond to ensure our safety and comfort. He spent a considerable amount of time with us, providing reassurance and support throughout the process. His presence was not only a source of security but also a testament to his commitment to serving our community with care and professionalism. Officer Carballo demonstrated exceptional patience, empathy, and dedication, and we are incredibly grateful for his support during a challenging time.

-D.K. & V.K.

I am writing to commend Officer Damian for his outstanding service and dedication. During a recent incident, while we were waiting for the detectives to arrive, Officer Damian went above and beyond to ensure our safety and comfort. He spent a considerable amount of time with us, providing reassurance and support throughout the process. His presence was not only a source of security but also a testament to his commitment to serving our community with care and professionalism. Officer Damian demonstrated exceptional patience, empathy, and dedication, and we are incredibly grateful for his support during a challenging time.

-D.K. & V.K.

I am writing to commend Officer Borges for his outstanding service and dedication. During a recent incident, while we were waiting for the detectives to arrive, Officer Borges went above and beyond to ensure our safety and comfort. He spent a considerable amount of time with us, providing reassurance and support throughout the process. His presence was not only a source of security but also a testament to his commitment to serving our community with care and professionalism. Officer Borges demonstrated exceptional patience, empathy, and dedication, and we are incredibly grateful for his support during a challenging time.

-D.K. & V.K.

I am writing to commend Officer D. Salhuana for his exemplary professionalism and efficiency. During a recent incident, Officer D. Salhuana was responsible for taking the fingerprints of the suspects involved. He performed his duties with remarkable speed and precision, ensuring the process was completed swiftly and smoothly. His attention to detail and expertise were evident, and his professional demeanor was greatly appreciated. We are thankful for his excellent work and dedication to maintaining the highest standards of law enforcement.

-D.K. & V.K.

He is a very nice officer that assisted me with my problem. he displayed through his job a thoughtful and caring interaction with me. I commend Officer Prado for his Professionalism.

-G.F.

Dear Chief Morales, I would like to express my gratitude for the impeccable service of Officer Gonzales. I was participating in a car accident (My vehicle was hit by a motor scooter). The event was stressful for me and my wife. After handling the accident in a very decisive and professional manner, he offered help and assistance to me in fixing the flat tire of my vehicle on the crowded avenue. I believe this was beyond his regular duties and I appreciated it highly under these tough circumstances for my family. In the end, he gave me instructions how to drive the vehicle to the repair station so there would be no risk of an accident with the spare tire. I wish you would have more such officers in law enforcement in Miami!

-R.A.

Chief Morales,
As a resident and member of the City of Miami I would like to convey my thanks and congratulations to you and the very fine officers of this force.
I have recently experienced firsthand the quality of work and sound support given to this community in the person of PSA Cindy Hierro (IBM# 46383.) Her very professional, clear, realistic and understanding demeanor when responding to a call made quite a favorable impression on me that I had to put my thoughts into words and write this letter to you.
Thank you so much for the outstanding work.
Best Regards,

-C.M.B.

Recently I attended a local event (A Night with Friday) at the James L. Knight center Miami, and I must applaud the work of a particular officer, Officer W. Lewis Francois, who had an exemplary standout performance.  Officer W. Lewis Francois was without a doubt the epitome of service-orientated policing, demonstrating a level of patience with our questions. During the event, she was approachable and ready to assist. Her very interaction was characterized by respect, empathy, and a sense of genuine care for us. So, here’s to W. Lewis Francois. Your excellent work and dedication have not gone unnoticed, and I, along with my family appreciate it. Thank you so much for your service. Keep up the great work, Officer!

-P.O.C.

Thank you to the Sergeant who took the time to take care of correcting the traffic circus that occurs in front of the UPS store every single day due to cars double parked in the loading zone, parking in front of fire hydrants, blocking Biscayne "to drop off a package" at the UPS, and having zero regard for residents by leaning on horns when their parking expectations are not met. Miami Parking Authority Officers can only do so much.  Anyway...thank you Sargent for making some of these people get out of the way today. 
Much appreciated as a resident.

-V.V.

I would like to commend officer Espinoza (unfortunately I don't have her badge number) for her understanding of the situation I found myself in and professional way she handled the aggressive attitude of the man who did not complete the work I had hired him to do and was retaining my property which was a small camper trailer. I was able to retrieve it despite it being under duress, but officer Espinoza was with me all the way making me feel safe. I don't have pictures, but the incident was recorded, and the case number is 24032800123441. Thank you, officer Espinoza.

-D.M.

I would like to commend officer Nentwig for his understanding of the situation I was in and professional way he handled the aggressive attitude of the other person who did not complete the work I had hired him to do thus retaining my property which was a small camper trailer. I was able to retrieve it despite it being under duress, but officer Nentwig walked me thru the situation and made me feel safe. I don't have pictures, but the incident was recorded and the case number the officer gave me is: 24032800123441.  Thank you.

-D.M.

Your unwavering dedication and service to our community, and the Edgewater neighborhood, inspire all of us. Thank you for your hard work, and commitment to making our city a safer place to live. We are incredible grateful for your service!
Team Edgewater and the City of Miami are lucky to have them. Always going above and beyond. kudos.

-F.A.M.

My car MB SUV was stolen at above location while I attended a concert at the Scottish Rite Temple. Officer A. Rodriguez, Badge 43292, assisted me with the police report and showed concern about our safety at the late hour and made sure we were ok until the Uber picked us up. She was professional and offered detailed information as to the steps to follow, being the first time ever a car of mine was stolen and made me, and my friend feel safe in the surroundings. I commend Officer Rodriguez for a job well done!


-F.M.B.

For several months, I have walked my daughter and her friend to school, just about every single day I have witnessed cars parking on the sidewalk, making illegal u-turns, texting while driving, and speeding.  After several phone calls to numerous police departments, I finally was able to reach Marvin Cismondi. Marvin was courteous and professional and every aspect I can think of.  The following day I saw officers present and working with the community not to illegal park. Today, Jan 18, 2024, I witnessed motor officers enforcing the law and protecting our community.
Special thanks to Commander Jack Freire for sending your officers to Henry Flagler Elementary School ( Flagami ). 
Sincerely, 

-O.P.

Seniors at De Hostos Senior Center are grateful with Officer Herrera for his collaboration seeking the wellbeing and safety of the participants at de Senior Center.
We had been calling Officer Herrera and always he respond with pleasant aptitude always willing to serve the Seniors Participants with the best approach.

-V.D.

Ofc. Romero, on more than one occasion, has stepped up and made sure to check in with me regularly and ensure my questions are answered and that I am being helped in a timely fashion, even if my issue is not assigned to him in particular. The department's overall lack of communication has been frustrating to say the least, so every time I have asked him for help, he does so without hesitation and is happy to help. I see him working diligently in a professional manner constantly, stepping up where others have failed to. All of my interactions with police in Miami have been as a victim of crime, and Officer Romero is the only one who makes me feel like the department actually cares about the people they serve. I appreciate him for his genuine desire to serve the community he works for. The City of Miami is lucky to have him.

-A.R.

Hello, I would like to personally thank and express gratitude to Officer Pierre Jean-Gilles and Sergeant Gilet St Jean for their work in the community. I recently had a case on November 14, 2023, where there was a fire behind my church, and was very delighted with their approachable and supportive attitude and the professionalism of both officers to swiftly respond and contain the situation. They aided the community and me throughout the whole process, my members of my church and I would like to give our thanks to those officers for their actions and efforts.  
I send my sincere thanks and gratitude to Officer Pierre Jean-Gilles and Officer Gilet St Jean for their outstanding assistance in protecting and serving the community and me at large.  
Sincerely,

-Pastor J.F.-A

Extremely Professional officer who assisted in my situation and treated all parties involved with respect, impartiality, and patience.  Even after an argument between the other party and I, officer Gonzalez (I believe was his name, it had a G) helped diffuse the situation and helped us resolve the issue in an effective manner agreeable to all involved. He showed what I believe to be model behavior for all police officers, he is in my opinion a valuable member of the police department.

-

I would love to commend Officer Vargas Valerio for his hard work and professionalism , I don't quite remember the day he assented me but it was a safe and wonderful experience he spoke very clam and assisted the situation with such grace . he is a top of the line officer , he has been well trained and he does his job above and beyond expectations . he is by far one of the best officer I ever came across I felt very safe and secure the moment he come and assisted my situation . he deserves a raised or an award.

-

I'd like to commend this officer for her commitment to the citizens of the city of Miami. On this September morning Officer Mercado noticed an elderly lady whose vision wasn't 100% & she was walking with her walker through rocks & dirt. Officer Mercado exited her vehicle & made contact with the lady & advised her she isn't walking on the concrete path & she could possibly be at risk of falling. Officer Mercado than helped her to the concrete path & walked her all the way into the frescos. Because her act of kindness to the citizens of Miami I commend Officer Mercado.

-D.T.

We called for Police for assistance with a customer who threatened another customer with a knife.  Officer Rowley was able to handle the tense situation with excellent composure.  She was able to get the suspect to drop the weapon and she took him into custody without incident.  We are very grateful to have Officer Rowley working for the Miami Police Department.

-M.S

Officer Rincon was very respectable and concerned about me and my injuries. He made sure I was comfortable until ambulance arrived and when he checked on me at the hospital, he was very empathetic. Showed a lot of and I deeply am grateful. Thank you, Officer Rincon.

-T.R.

We would like to acknowledge Office Calderon for his help and professionalism shown to my friends, wife, and I after the Yankee-Marlins game on Saturday, August 12th.  After the game we were directed by Marlin’s security to go to NW 16th Ave to obtain a taxi.  When we walked to that street it was obvious that there were no taxis there or waiting for customers.  After about 30 minutes waiting for a taxi, I approached Officer Calderon and asked him if there were other areas to obtain a taxi or even an Uber to get back to our hotel.  We are four senior citizens, one with a recent knee operation and walking a distance was not what we had in mind.  Officer Calderon helped by radioing for anyone that had a visual of a taxi to send them to our location.  When one came, another group of fans flagged the taxi down before it reached us.  After a while, Officer Calderon saw a cab coming down 7th street, flagged it down and held it until we could get in and be on our way.  It doesn't seem like much but for an out-of-towner in an area that we are unfamiliar with it was huge that Office Calderon took it upon himself and looked after our interest.  Thank you, Officer Calderon, for the help and professionalism that you shown to my friends, wife and I.  Stay safe!

-M. and B. M.S. and S. S.

I stopped officer Bellinger to ask him for information about where to find ticket box at baseball field, his first response was to follow him behind police car, not only did he show us where to go, but walked inside park while it was raining to get us the right information we needed!! He was so kind and helpful, most people would just give directions, he went above and beyond helping me, he did not have to get out of his cruiser in the rain to help me! I really appreciated it. I would like for him to get some kind of recognition, bc he didn’t have to do anything! His car number was 216287 in case I misspelled his last name! He was a true servant of help for a nobody like me!
Thank you so much class act!!

-L.T.

Officer Castillo responded to our accident scene in a very professional manner. She assessed the incident quickly and immediately acted to secure the scene safely and in a friendly and professional manner. 
Thank you for your service

-G.Z.

Officer Louis Jean has been an integral part of our learning community.  He rises to every occasion.  When we call for assistance, him and his team are readily available.  If he is unable to complete the tasks, his colleagues are available to assist.  We were aware that his presence is frequent because he loves working with children, but going through our photos, we realized that Officer Louis Jean has assisted us throughout the year.  He has participated and helped organize:  Truck Day, Trunk or Treat, Cookies with a Cop with Read Aloud, Back to School giveaway, Do the Right Thing, and much, much more!  We are so grateful to have the opportunity of working with the City of Miami and appreciate all the support Officer Louis Jean has given us!

-S.K.E.

As retired police officer just a shout out to ALL the uniformed police officers working the nuggets/heat games!! I’ve noticed during the games on TV here ALL the officers working the game looking sharp!

ALL with long sleeves, hats!! Looks very professional and structured!! Small but important!! Keep up the good work and be safe out there!!

-D.B.

Dear Officer Byanka Charles,

I am writing this letter to express my utmost gratitude and commendation for the exceptional service you provided in verifying the Vehicle Identification Number (VIN) of my 2017 Hyundai Elantra. Your dedication, professionalism, and attention to detail played a crucial role in helping me correct the VIN on the title through Copart. Your exemplary service deserves recognition. On June 1, 2023, I reached out to you seeking assistance in verifying the VIN of my vehicle. As I explained my situation, you immediately took charge, demonstrating your deep knowledge and expertise in handling such matters. Your understanding of the importance of a correct VIN on the title and the potential implications it could have on various legal and administrative processes was evident. I firmly believe that officers like yourself, who consistently go above and beyond to assist citizens in resolving complex issues, deserve recognition. Your professionalism, expertise, and unwavering commitment to serving the community reflect positively on both you and the City of Miami Police Department. Once again, I extend my heartfelt appreciation to you, Officer Byanka Charles. Your outstanding service in verifying the VIN of my 2017 Hyundai Elantra for the purpose of obtaining a corrected title through Copart is genuinely commendable. I am grateful for your assistance and for going the extra mile to ensure the accuracy of the documentation.

Thank you for your unwavering dedication to excellence and for upholding the values of the City of Miami Police Department. Your service is truly appreciated.

-Z.F.

Detective Jenkins, has been assisting me with a stolen car investigation that is involved with other parties. I was contracted by a local car dealership to Investigate this. The car was transported to Oklahoma and sold with a clear title where it was found. I have to let your Department know It has been a pleasure to work with her. Economic Crimes is fortunate to have a dedicated investigator, her dedication to this investigation is unbelievable.

-W.D.S.

Officer Soroa was extremely professional, direct, and CARING. He took an interest in trying to help me the best way he could. He assured me of my rights, he tried his best to resolve the issue in a quick manner and made me feel like I was talking to a friend who cared about my situation. 

Miami needs more officers like him.

-

My brother was the young man who was stabbed in this crime. His case number is 230430-0030860. I wanted to personally thank the officer who saved his life and brought him to the hospital. If it weren't for this officer my brother would have been dead. Thank you so much for saving my young brothers life. I wish I had the officers name because I want to just give them the biggest hug. I only have one biological sibling and its him and the officer saved him. So thank you so so so much. I will always be grateful to this officer.

-G.G.

I am writing this letter to express my heartfelt gratitude for the help that City of Miami Officer Herbello provided my grandmother and I with on April 19, 2023 around 8:30 PM. His kindness and professionalism has left a lasting impression.

My grandmother has had an ongoing issue in her apartment that Officer Herbello was previously called to months ago. Both times, she has asked the officers to call me and keep me updated and assist as needed. Although months apart, Officer Herbello quickly recalled who I was and actually reminded me of our previous conversation regarding the matter. This time he was able to come to a complete resolution, which helped her calm down tremendously. In both interactions, he was confident yet approachable and always reassuring. He was able to relate to her and meet her at her level to diffuse the situation. His explanations are thorough and his attention to detail cannot be understated.

This is positive community engagement in its best form. His dedication to the community is evident. We are grateful for officers like him!

Thank you Officer Herbello!

-T.H.

I wish to commend both officers who responded to my call regarding my stolen vehicle.  Both officers displayed the highest level of professionalism, effort, and care in investigating the situation.  I appreciate their police work in seeing the situation through to the end.

-R.L.

Hi 
We have attended Ultra for the last 3 years.  Appreciate the PD presence on the event as well as the streets. Felt safe and could relax and have fun at Ultra.

-M.G.

Greetings!
My family and I attended an Active Shooter Training presented by the Shield of Miami- Dade Police Department, located at Little River Branch Library on March 16, 2023. The officer presenting was Officer Ellington. She was an amazing presenter.
 
Although the officer had a PowerPoint, she did not read verbatim from the slides.  She used the slides as a visual aide for the audience and as a guide for the presentation.  Not to mention, she kept everyone engaged by asking questions to the audience and pausing periodically through each slide. This was very refreshing because she gave additional information not listed on the slides and this also kept audience engaged. Officer Ellington had a very strong knowledge of the topic, active shooters.
 
Additionally, her communication skills during presentation were unmatched by most presenters.  Her body language and eye contact were very effective. Officer Ellington’s pronunciation was expressive and clear.
Furthermore, Officer Ellington was able to answer questions effectively and in detail.
 
I hope that this presentation could be presented at other locations.  Partnering with other departments, not just in Miami but in Broward and Palm Beach.  This is a necessary presentation for the public. Sometimes in these situations with active shooters, the public does not know the first step to take.  This Officer broke it down as simply as situational awareness.  Being aware of exits and surroundings is a start. She then went into additional steps: Run (if possible), Hide (if possible), Take Actions Against the active shooter (if possible).  Every situation is different but at least we, the public, have these three areas as a basis.  Phenomenal job.  The 45-minute drive from Broward County was worth it!

  Thank you so much!

-C.C., J. D., M. S.

Detective Washington was empathetic, thorough, and compassionate to my family during a tragic loss.  He provided personal and professional guidance and went out of his way to follow up and to deliver items and go out of his way.  I recommend this Detective for setting an example of how to interact with humanity about personal loss and highlighting the great work the Miami police are doing in the community. 
Thank you

-M.T.

My neighbor and I were walking our dogs in the park and saw three police officers work to rescue a man in distress in the river. That river is one of the most polluted waterways in America so I was thankful they were there and willing to jump in to help the man. I saw in the news that only one of the officers was being recognized, but I can attest that it was a group effort (plus the guy on the Kiki boat). I am grateful for these officers and civilians assisting for this man. And just on a personal note, I am not often presented with images or narratives of police officers that are flattering. Witnessing these police officers valiantly perform their duties as I casually went about my daily routine truly altered my perception of the city’s force for the better.
Cheers!

-E.N.

She is one the masterminds to this event which brings together the Police, first responders and the community together the power of music. Everyone gets to come together and enjoy an unbelievable event and was able to meet first responders in uniform from cities all over this beautiful country. It shows everyone that even the police are human beings and as a community we should support our police and protect them in any way we can.  God bless Sgt Lizlinda Bremer and all her team.

-G.S.

The officer was very courteous and kind. I felt that he was seriously concerned about my wellbeing. He was very thorough with his investigation. He stayed at my house until CSI had finished. I am happy that the City of Miami has officers like him.

-G.B.

Officer Powell responded to my request to have an officer come by to take some information after I received a response from the MPD regarding an online report I filed and was told I could not file online as there was a known suspect.
The reason I would like to commend Officer Powell is the way she conducted herself and easily walked me through the process. This was the 1st time I have ever interacted directly with the police regarding a crime, so I was not sure what to expect, plus being ill just makes it a bit more stressful. First, I would like to commend the MPD for the quick response time to a non-emergency. I had no idea an officer would show up the same day, in less than 20 mins, and after 7pm at that!! So, thank you very much.
Officer Powell was very polite and a pleasure to speak with. She asked very relevant questions and waited patiently for my answers since my illness does make me get out of breath at times. Lastly, I use a walker and throughout the entire time from going downstairs to the lobby to let Officer Powell in, she held the elevator and was just very mindful of my disability the entire time.

-C.O.

I was dealing with a situation where my wife had absconded with my son to another state. And officer Roberts used her personal story to ease my concerns even though she legally could take no course of action on my behalf. She referred me to the family court help division, and I was able to leave with some optimism.  Thanks Officer Roberts! It was the evening shift almost midnight.

-A.M.